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Elevate your career into the cloud at DSS Cloud Group. We provide cloud-based productivity and network security solutions for businesses of all sizes. We are always looking for talented and motivated individuals to join our team.
Media Relations & Content Specialist
Essential Responsibilities and Duties
The Media Relations & Content Specialist will be responsible for raising the awareness and visibility of DSS Cloud Group. The position requires an ability to write quickly and accurately for a variety of audiences ranging from IT Managers/technologists to business decision makers, and make the subject matter relevant, interesting and appropriate for each. The right candidate will be able to juggle multiple deadlines simultaneously, move from one assignment to another without letting any balls drop, and track and measure outcomes.
Essential Roles & Responsibilities:
Essential Core Competencies:
How to Apply: Please submit your cover letter and resume to info@dsscloudgroup.com
The Media Relations & Content Specialist will be responsible for raising the awareness and visibility of DSS Cloud Group. The position requires an ability to write quickly and accurately for a variety of audiences ranging from IT Managers/technologists to business decision makers, and make the subject matter relevant, interesting and appropriate for each. The right candidate will be able to juggle multiple deadlines simultaneously, move from one assignment to another without letting any balls drop, and track and measure outcomes.
Essential Roles & Responsibilities:
- Serve as managing editor and writer for blogs and social media with the goal of constantly improving the content and growing readership.
- Work closely with our PR agency and coordinate our efforts to secure high-value placements and ongoing media coverage.
- Research and write press releases, case studies, and other materials as needed.
- Work with internal graphic design and videography team to create compelling content for use on the blog, website, and other media as necessary.
- Assist in the production of promotional collateral materials.
Essential Core Competencies:
- Ideal candidate will have a Bachelor's degree in communications, marketing, public relations or related field.
- At least 2 years of related work experience or equivalent combination of education and experience.
- Prior copy writing experience.
- Proficiency in Microsoft productivity tools.
- Outstanding interpersonal communication and active listening skills.
- Excellent organizational and follow through skills, with strong attention to detail.
How to Apply: Please submit your cover letter and resume to info@dsscloudgroup.com
Inside Sales
Essential Responsibilities and Duties
The Inside Sales Representative will be responsible for providing direct support to Enterprise Account Manager, customers, partners and vendors. The ISR is responsible for giving quotes on standard items, building quotes generated by the EAM, creating the order for internal processing, relaying pertinent order information to customers, coordinating with other departments in handling processed orders and providing excellent service to the customer.
Essential Roles & Responsibilities:
Essential Core Competencies:
How to Apply: Please submit your cover letter and resume to info@dsscloudgroup.com
The Inside Sales Representative will be responsible for providing direct support to Enterprise Account Manager, customers, partners and vendors. The ISR is responsible for giving quotes on standard items, building quotes generated by the EAM, creating the order for internal processing, relaying pertinent order information to customers, coordinating with other departments in handling processed orders and providing excellent service to the customer.
Essential Roles & Responsibilities:
- Handles requests for price quotations, purchase orders, order changes, adjustments and other requests directly from customers or account managers.
- Achieves and maintains rapport with customers and works to give them the best possible service.
- Obtains credit approval prior to submitting for Order Entry.
- Follows up on inquiries for order status, on-time delivery, change orders.
Essential Core Competencies:
- Delivers superior customer service.
- Effective listening, communication (verbal and written), negotiation and good phone skills.
- Team player who works productively with wide range of people.
- Able to work independently with some direction.
- Demonstrates understanding and application of effective selling strategies and techniques.
- Previous VAR or OEM experience is a plus.
How to Apply: Please submit your cover letter and resume to info@dsscloudgroup.com
Sales Operations Specialist
Essential Responsibilities and Duties:
The Sales Operations Specialist is responsible for the order life cycle: from booking of sales orders to delivery of orders to customer; while providing support to the sales team, quoting team, and associated client base. This includes meeting all requirements and deadlines in an accurate and timely manner to help ensure customer satisfaction throughout the order life cycle process. The Sales Operations Specialist works closely with customers, both internal and external as an administrative support role. This person proactively seeks to meet daily and monthly goals while performing the day to day functions related to the customer order process.
Essential Roles & Responsibilities:
Essential Core Competencies:
How to Apply: Please submit your cover letter and resume to info@dsscloudgroup.com
The Sales Operations Specialist is responsible for the order life cycle: from booking of sales orders to delivery of orders to customer; while providing support to the sales team, quoting team, and associated client base. This includes meeting all requirements and deadlines in an accurate and timely manner to help ensure customer satisfaction throughout the order life cycle process. The Sales Operations Specialist works closely with customers, both internal and external as an administrative support role. This person proactively seeks to meet daily and monthly goals while performing the day to day functions related to the customer order process.
Essential Roles & Responsibilities:
- Obtain information required to process orders (user data, product reference details, billing dates, sales codes, billing account contacts).
- Create, issue, and manage the sales orders.
- Work with vendors and distribution to receive order confirmation.
- Communicate with sales to ensure timely closure and billing of all open orders.
- Work with sales and distributors as appropriate to prepare orders.
- Escalate all delays to internal departments where interaction is required.
Essential Core Competencies:
- Excellent customer service skills, self-motivated, and well organized.
- Strong Excel skills.
- NetSuite experience preferred.
- Strong written and verbal communication skills.
- Strong attention to detail.
- Excellent interpersonal skills.
- Bachelor’s Degree, required.
- 2+ years in customer service, purchasing, or inside sales.
- Sales operations, finance, or purchasing experience required.
How to Apply: Please submit your cover letter and resume to info@dsscloudgroup.com